Local Pickup Available - Edmonton. Free Shipping in Canada with Order of $150 or more.

FAQ

Q: Why is there a 3 week lead time on your products?

A: All products are made by hand and many of them are made to order meaning that once you have submitted the order I will begin making your items for you. This requires time and as I am a one human operation, who also happens to be incredibly meticulous, I want to ensure that I set reasonable expectations so that you receive the highest quality products.

 

Q: Do you accept custom orders?

A: Please email info@thenorthernhabitat.com with your specifications and we will let you know if we can make it for you.

 

Q: Do you offer wholesale pricing for retailers?

A: Please email info@thenorthernhabitat.com for more details. Please provide details on the products and quantity you are interested in.

 

Q: What materials are your planters made from?

A: Our 4" and 6" funnel planters are made from a water-based, two component, acrylic polymer/mineral resin system called Jesmonite. The exterior of each planter is polished with beeswax. The interior is finished with a polyurethane coating to seal and help prevent staining from soil and water. The 7" funnel planters are made from a waterproof polymer resin. A characteristic of this material is its high breathability which helps the soil in your planter to breath and keeps your plants happy. All freestanding planters have drainage holes and water collection trays.

 

Q: Is there any maintenance required with my new planter?

A: If the exterior of your planters get dirty you can wipe them with a damp cloth. For planters finished with beeswax (4" and 6" funnel planters) this will help restore the exterior to its original sheen. 

 

Q: Do I need to empty the water collection tray?

A: It is a good idea to check and empty the water collection tray in between watering to ensure they do not overflow.